AskYOKO offers three pricing plans for everyone — whether you only want to consult occasionally, use the service regularly, or need peace of mind while traveling. Whenever you have questions about medication or your health, get expert advice at a clear, straightforward price.
All prices include tax.
Subscription Plan 2,000 yen / month
A plan for regular users that allows up to 3 consultations per month. Recommended for those living abroad or who regularly want to consult about medications and health.
Plan Details
- Up to 3 consultation tickets per month
- Auto-renews every month
- Additional exchanges within the same topic are free
- After using all 3 tickets, additional consultations can be added via the one-time plan
Recommended For
- Those living abroad
- Those who want to regularly consult about medications or health
- Those who want a go-to health consultation resource for their household
- Those who want the peace of mind of being able to consult anytime
Using all 3 monthly consultation tickets works out to approx. 667 yen per consultation — a better deal than the one-time plan.
Travel Plan ¥3,600
A plan that lets you consult as many times as you need for 30 days from the date of purchase. Changes in environment, food, and climate during travel can often cause health concerns. With the Travel Plan, you can ask questions about medications and health anytime.
Plan Details
- Valid for 30 days from date of purchase
- Unlimited consultations during the period
- One-time purchase of ¥3,600 — no auto-renewal
- Follow-up exchanges within the same topic are free
Types of Consultations Covered
- How to take medications brought from Japan
- Advice on over-the-counter medications available locally
- Checking whether multiple medications can be taken together
- Whether to see a doctor or medical facility
- Medication and health consultations for accompanying family members
Single Consultation Plan 1,000 yen per consultation
A plan that lets you use the service one consultation at a time, only when you need it. Perfect for those who want to try it out without a subscription commitment, or who just need a specific question answered.
📋 Plan Details
- 1,000 yen per consultation (tax included)
- Valid for 90 days from purchase date
- No auto-renewal
- Additional exchanges on the same topic are free
- Can be used alongside subscription plans
👤 Recommended For
- First-time AskYOKO users
- Those who only want to consult when needed
- Those who want to check on a specific medication or health concern
- Those who have used up their subscription consultations
📅 Validity Period
Valid for 90 days from the date of purchase. There's no need to consult right away — you can use it whenever the need arises.
Compare 3 Plans
Please choose the plan that best fits your usage style.
What is "1 Consultation"?
At AskYOKO, one consultation topic counts as 1 consultation. Any follow-up questions or exchanges within the same topic are treated as the same consultation, with no additional charges.
✅ Examples treated as the same consultation
After asking "Is it okay to take this medication?"…
- Confirming age or pre-existing conditions
- Following up on other medications being taken
- Sending a photo of the medication
- Confirming dosage timing or frequency
- Asking additional questions about the same medication
🔄 Examples treated as a new consultation
After the consultation about medication interactions has ended…
- "I'd like to consult about a different symptom"
- "I'd like to ask about my traveling family member's fever"
If the topic shifts to a different consultation subject, it will be counted as a new consultation.
What You Can Consult AskYOKO About
We accept a wide range of consultations related to medications and everyday health management. Depending on the nature of your consultation, you may be asked to send images of medication packaging or affected areas. Any information you provide will be handled appropriately as personal information.
How to Use & Take Medications
Correct ways to take or use medications, how to handle missed doses, and more.
Drug Interactions & Side Effects
Concerns about interactions between multiple medications or worries about side effects.
Choosing Over-the-Counter Medications
Verification of medications purchased abroad or brought from Japan is also supported.
When to See a Doctor & Family Health
Whether to visit a medical facility, and consultations about family members' medications or health.
What You Should Know About AskYOKO
AskYOKO is a service that allows you to consult with specialists such as pharmacists about medications and health. It is not a service that provides medical diagnosis, treatment, or prescriptions by physicians.
Response times and the time it takes to receive an answer may vary depending on the assigned pharmacist's availability, time zone differences, and the nature of your inquiry. We appreciate your understanding.
How to Choose the Right Plan
If you're not sure which plan is right for you, use this guide to help you decide.
I want to try a single consultation first
→ One-Time Plan (1 consultation / ¥1,000 / valid for 90 days)
I want to consult a few times each month
→ Subscription Plan (¥2,000/month / 3 consultations per month)
I want unlimited consultations while traveling
→ Travel Plan (¥3,600 / unlimited for 30 days)
Choose the Plan That's Right for You
When you feel uncertain about medications or your health, you don't have to figure it out alone. AskYOKO is here to support you with everyday questions and travel concerns, helping you confidently decide on your next steps.
Choose the Plan That Fits Your Needs — 3 Options Available