Article 1 (Personal Information Collected)

In providing the Service, the Company may collect the following information.

Information related to the user's LINE account

  • LINE User ID
  • Display name, profile picture, etc. (within the scope obtainable based on LINE settings)

Information entered or submitted by the user when using this service

  • Health status, symptoms, medical history
  • Information regarding medications, supplements, etc. currently being used or taken
  • Consultation content and related communication information

Information regarding usage status

  • Date and time of use
  • Operation history
  • Other information necessary for service improvement


Article 2 (Handling of Sensitive Personal Information)

Health information handled by this Service may constitute "sensitive personal information" as defined by the Personal Information Protection Act.

By using this Service, the user is deemed to have consented to the acquisition and use of such information by the Company in accordance with this Policy.

Article 3 (Purpose of Use of Personal Information)

The Company will use the acquired personal information within the scope of the following purposes.

To provide and operate this Service

To provide consultation services and responses by pharmacists

To verify user identity and prevent fraudulent use

For the settlement and management of usage fees

To enhance, improve, and analyze service quality

To comply with laws and regulations

Article 4 (Provision of Personal Information to Third Parties)

The Company shall not provide acquired personal information to third parties except in the following cases:

  • When the user has given consent
  • When required by law
  • When necessary to protect human life, body, or property, and obtaining the individual's consent is difficult
  • When providing personal information to a subcontractor within the scope necessary to achieve the purpose of use (in this case, the Company will exercise appropriate supervision)

Article 5 (Handling Regarding the LINE Platform)

This service is provided as a LINE Mini App and utilizes the platform and APIs provided by LINE Corporation (currently: LINE Yahoo Corporation).

The handling of information obtained on LINE may be subject to the Privacy Policy and Terms of Service established by LINE Yahoo Corporation.

The Company shall not be liable for any damages arising from changes to LINE's specifications, service suspensions, or similar events.

Article 6 (Management of Personal Information)

The Company shall implement appropriate security measures to prevent the leakage, loss, or damage of personal information.

Furthermore, we will exercise necessary and appropriate supervision over employees and contractors handling personal information.

Article 7 (Retention Period for Personal Information)

The Company shall retain personal information only for the period necessary to achieve the purpose of use and shall delete or anonymize it by appropriate means thereafter.

Article 8 (Requests for Disclosure, Correction, Deletion, etc.)

Users may request disclosure, correction, suspension of use, or deletion of their personal information held by the Company.

To make such a request, please contact the designated contact point described in Article 10.

Article 9 (Policy Changes)

The Company may amend this Policy in response to revisions in laws and regulations or changes to the content of this Service.

The revised policy shall take effect upon its posting on the Service.

Article 10 (Contact Information)

Business Name

Seven Project Co., Ltd.

Address

3-6-2 Ukyo, Nara City

Contact Method

Official LINE Account or Designated Contact Method