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Terms of Service

Article 3 (Explicit Statement of Non-Medical Practice)

  1. Usage methods and precautions for pharmaceuticals, supplements, etc.
  1. General explanations regarding pharmaceuticals and other items dispensed by medical institutions
  1. General advice regarding self-medication and related health management
  1. This service may recommend visiting a medical institution when necessary.

This service does not provide diagnosis, treatment, prescription, or other medical acts performed by physicians.

The information provided through this service is general information and advice and does not guarantee individual diagnostic results or treatment effectiveness.

Users shall use this service at their own discretion and responsibility. If symptoms are severe, if the situation is urgent, or if no improvement is seen, users shall promptly seek medical attention at a healthcare facility.

Article 4 (Eligible Users)

Eligible users of this service are those who fall under any of the following categories:

  1. Japanese nationals residing abroad or traveling abroad
  1. Foreign nationals residing in or traveling to Japan

Article 5 (Usage Fees and Payment Method)

  1. The fees for this service are as follows
  1. [Monthly Subscription] ・1,980 yen per month (excluding tax) ・5 tickets granted each month ・1 ticket is used per consultation ・Tickets granted under the monthly plan are valid only for the current month and cannot be carried over to the following month ・Automatic renewal
  1. [One-Time Purchase] • 1 ticket: 980 yen (excluding tax) • 5-ticket pack: 3,500 yen (excluding tax) • Tickets purchased on a one-time basis are valid for 90 days from the date of purchase
  1. [Ticket Usage Rules] • 1 ticket is used per consultation topic • No additional tickets are consumed for clarifications or follow-up communications required to provide an answer, as long as they remain within the same consultation topic • If the discussion shifts to a different consultation topic, a new ticket will be used
  1. Usage fees shall be paid in Japanese yen via payment methods provided by LINE.
  1. No refunds will be issued based on prorated calculations, even if the contract is terminated during the usage period.
  1. Based on corporate contracts approved by the Company, the Service may be available free of charge for a specified period.
  1. Even if the user's use of the Service is suspended or terminated based on Article 11 due to a violation of these Terms, the Company shall not refund any usage fees already paid.

Article 6 (Prohibited Acts)

Users shall not engage in the following acts when using the Service.

  1. Providing false or inaccurate information
  1. Impersonating a third party
  1. Using the Service for commercial purposes (except as permitted by the Company)
  1. Acts infringing upon the rights or interests of the Company or third parties
  1. Acts that violate laws, regulations, or public order and morals
  1. Other acts deemed inappropriate by us

Article 7 (Accuracy of User Information)

When using this Service, the User shall provide information regarding their health status and any medications they are taking or using that is as accurate and up-to-date as possible.

If the accuracy or safety of advice provided through this Service is compromised due to the User providing false, inaccurate, or incomplete information, neither the Company nor the responding pharmacist shall be liable for any consequences arising therefrom.

The Company shall not be obligated to independently investigate or verify the truthfulness, accuracy, or completeness of information provided by Users.

Article 8 (Intellectual Property Rights)

Copyrights and other intellectual property rights related to this Service belong to the Company or the rightful owners.

Users shall not reproduce, modify, redistribute, or reprint the content of this Service without the Company's prior permission.

Article 9 (Handling of Personal Information)

The Company shall handle personal information obtained in providing this Service appropriately in accordance with its separately established Privacy Policy.

As this Service is provided as a LINE Mini App, it may be affected by changes to LINE's specifications or discontinuation of LINE's services.

Article 10 (Disclaimer)

The Company does not guarantee the accuracy, completeness, or usefulness of the content of this Service.

The Company shall not be liable for any damages incurred by users through the use of this Service, except in cases of intentional misconduct or gross negligence on the part of the Company.

The Company shall not be liable for any damages arising from communication failures, system failures, suspension of LINE services, or other reasons beyond the Company's control.

Article 11 (Suspension or Termination of Service)

The Company may suspend the provision of all or part of the Service, or restrict or terminate a user's use of the Service, without prior notice, if any of the following applies:

  1. If the user violates these Terms of Service
  1. If the Company determines that the content of a consultation is inappropriate in light of the purpose of the Service
  1. Provision of false, inaccurate, or misleading information, or other malicious acts are identified
  1. When nuisance behavior, slander, threats, or similar acts against the Company, responding pharmacists, or third parties are identified
  1. If the Company determines there is a risk of hindering the smooth operation of the Service
  1. When system maintenance, troubleshooting, or other unavoidable operational reasons exist
  1. In the event of natural disasters, force majeure, or other circumstances beyond our control

Even if damage is incurred by the user as a result of measures taken by the Company based on the preceding paragraph, the Company shall not be liable for such damage.

Article 12 (Amendment of Terms)

The Company may amend these Terms as necessary.

The amended Terms shall take effect upon their display on the Service.

Article 13 (Governing Law and Jurisdiction)

These Terms shall be governed by and construed in accordance with the laws of Japan.

Any dispute arising between the Company and a user concerning the Service shall be subject to the exclusive jurisdiction of the court having jurisdiction over the location of the Company's head office as the court of first instance.

Article 14 (Business Information)

Business Name: Seven Project Co. Ltd
Address: 3-6-2 Ukyo, Nara City
January 5, 2026